Automated Support and Decision Notice

SureWorkers may use automated systems to recommend workers, rank service fit, estimate fair pricing, suggest support responses, flag fraud, summarize evidence, and generate business insights for workers.

Automated outputs are support tools. They should not be treated as guaranteed truth or legal, financial, employment, or safety advice.

Trust scores may consider completed jobs, ratings, response speed, cancellation rate, lateness, verification status, dispute history, and suspicious behavior signals.

Fraud systems may flag fake reviews, abnormal booking patterns, fake payment claims, account abuse, referral abuse, or payout risk.

Important actions such as verification rejection, payout hold, account suspension, major dispute resolution, or fraud enforcement should allow human review where appropriate.

Users may contact support if they believe an automated signal is wrong or incomplete.

Automated systems may process service requests, worker profiles, booking records, reviews, dispute evidence, support messages, and fraud signals where needed to operate and protect the platform.

Sensitive data should be minimized, protected, logged where appropriate, and handled under the Privacy Notice.