Community and Safety Guidelines

Users must not request or offer illegal services, unsafe activities, weapons-related work, sexual services, fraudulent services, or work that violates another person's rights.

Customers should give accurate location and job details. Workers should only accept jobs they can safely and competently perform.

Users should keep important booking details inside SureWorkers or approved SureWorkers communication channels so there is a record if a dispute happens.

Harassment, threats, hate speech, impersonation, pressure for off-platform payment, or intimidation can lead to suspension.

Do not pay workers outside SureWorkers for protected bookings. Do not start paid work until payment is marked secured.

Fake payment proofs, false completion claims, fake disputes, and fake reviews are prohibited.

Meet in safe places where possible, tell someone about the appointment, confirm job scope before work starts, and avoid sharing unnecessary private information.

SureWorkers may share safety tips during active bookings and may pause chats after completed deals become read-only.